Pharmacy First Services

Our NHS Pharmacy First Service allows eligible patients to receive advice and treatment for selected common conditions directly from our qualified pharmacy team, without needing to visit a GP first.

Before your appointment request is reviewed, you must complete the relevant health questionnaire. Our pharmacy team will assess your information and contact you with the next steps.

What's included

Our Pharmacy First service is designed to make NHS care quicker, safer and easier to access.

NHS Consultation

Receive a professional consultation from our qualified pharmacy team for eligible Pharmacy First conditions.

Clinical Assessment

Your completed questionnaire is carefully reviewed to determine whether the service is appropriate for you.

Treatment Advice

Where appropriate, our pharmacists can provide NHS treatment, self-care advice, or refer you onwards.

Appointment Review

Every appointment request is reviewed before approval to ensure the service is suitable for your condition.

Patient Notifications

You will receive updates regarding approval, additional information requests, or alternative recommendations.

Free NHS Service

Eligible patients receive this service free of charge under the NHS Pharmacy First scheme.

about this service

The NHS Pharmacy First Service enables patients with certain common conditions to receive expert advice and treatment directly from their local pharmacy, reducing the need to visit a GP.

To ensure every patient receives appropriate care, you must first complete a condition-specific questionnaire. This provides our pharmacy team with the information needed to assess your symptoms safely.

Once your submission has been reviewed, we will notify you whether your appointment has been approved, whether additional information is required, or whether you should seek alternative medical care.

Our goal is to provide fast, convenient, and professional NHS healthcare while ensuring every patient receives the most appropriate treatment.

Conditions Covered

The Pharmacy First Service currently covers:

Acute Otitis Media
Impetigo
Acute Sore Throat
Infected Insect Bite
Urinary Tract Infection (UTI)
Sinusitis
Shingles

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Confidential NHS emergency contraception advice and treatment provided by our qualified pharmacy professionals.

Need NHS Treatment for a Common Condition?

Complete your Pharmacy First assessment today and let our experienced pharmacy team review your request. We are here to provide fast, professional NHS care when you need it most.